What we offer

Delivery & care

we deliver joy

You've found your new companion—now it's time to decide the best way to bring them home.

Three white gloves delivery option to get your puppy home safe and sound

Door-to-door delivery

No travel required, we bring your puppy to you.

White glove delivery from the breeder’s doorstep to your home via one of our professional pet transportation partners. You will be notified of your puppy delivery week within 72 hours of your placement, with exact details communicated about a week prior to delivery.

Before he or she can travel your puppy must be at least 8 weeks old and weigh 2.5 pounds or greater. If less than 2.5 pounds he or she can travel at 12 weeks per federal guidelines. Delivery timing ranges from two to four weeks depending on vet check timing and overall schedule coordination.

Delivery near your home

Another practical option for you and your puppy.

White glove delivery to a meeting place typically within twenty minutes to two hours drive from your home. Delivery is via our partner Premier Pet Transport (PPT) in a temperature controlled, puppy retrofitted, state of the art Mercedes Sprinter vans with two dedicated drivers.

You will be notified of your puppy delivery week within 72 hours of your adoption and notified again on the Tuesday of that week as to the specific date, time and place of delivery. All deliveries occur between Wednesday and Saturday.

Before he or she can travel your puppy must be at least 8 weeks old and weigh 2.5 pounds or greater. If less than 2.5 pounds he or she can travel at 12 weeks per federal guidelines. Delivery timing ranges from two to four weeks depending on vet check timing and overall schedule coordination. You will need to bring a soft sided travel carrier, leash and collar, food, water and bowl, and some Nutri-Cal (a food supplement) if your puppy is under 5 lbs.

Depending on your location required drive times may vary and in rare cases a puppy will need to be flown via commercial cargo in a pet-safe compartment. Pick up will be at an airport near you.

Speak with a Puppy Concierge to determine which option is right for you and your puppy. 

Nationwide delivery no matter where you are

We deliver nationwide because your puppy’s health is our top priority. Our dedicated team and travel partners always put the health and wellbeing of your puppy first, making sure they arrive safely, and as quickly as possible. See our customers meet their new pup!